I bought Jetta in 2016, the staff at VW Northland is extremely friendly and caring always making sure to provide a top class customer service to its value customers. At the time of the purchase the block heater cable was missed. Few weeks back I met with Sales Manager and he kindly provided me with the cable.
Had some misinformation given. After paying for an insurancee (thousands), to cover my windshield in 2015, and an extended warranty, (thousands), we were told the insurer covering the windshield had gone bankrupt (which was never conveyed to me, until I needed it), and the Warranty (which is extended, since day 1), so my girlfriend found out today, when an EPC warning showed up, won't cover a loaner vehicle.Update; The GM contacted me, and everything has been worked out. Thank-You, Mike.
Such a great customer service with super friendly staff! Every single person that I've spoken to were amazing! Great service, great people. Highly recommended! Thank you Shirley for your amazing service 🙂
Lee in Service was awesome to deal with. Took great care of my daughter during her first service appointment for her Golf. Many thanks for looking after us Lee!
Every time I’ve been here for service the staff have been amazing. Super professional and kind, willing to go out of their way for customers. I’m really impressed, and not just my service, I can also see it in their interactions with others as well. Will definitely be back, it’s my preferred location for VW 🙂
Picked up a 2019 Golf. Awesome dealing with Jamie in the sales department. I came in with a Trade got a great value for the trade and a good deal on the new vehicle purchase. Candace in finance helped with the details that were challenging as another dealer was difficult regarding a lease buyout. Thank YOU Norhland Volkswagen for making it happen so smoothly. Mush appreciated!
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