Thank u to all the staff front and back as it's such a busy time with winter changeover tires. I appreciate the prompt and exceptionally friendly service that I received.
Frank and his team are awesome! Reception was a pleasure to go through, booking agent, she was great. Cashier was friendly and very helpful as was the shuttle driver.
Bought a GTI from this dealership. All staff who helped me through the process was professional and helpful. Guys who worked with me were Ryan (sales), Guy and Jared (finance) and Ron (delivery). Will recommend the dealership to my friends and family
I'm a proud owner of 2018 Golf R. The sales process with Northland VW was great. My car was special ordered and the process was flawless. My car arrived at the dealership earlier than expected and the team had me set up and on my way in no time.Since owning the car I have ordered parts through the parts department including splash guards, floor matts, trunk liner and winter rims and tires. All of the parts I ordered were either in stock at the dealership or ordered in within a day or two. And now 6 months in a quick visit to the service department, my true test of any dealership. Northland VW exceeded my expectation. They treat my car like it's as important to them as it is to me. Staff are friendly and knowledgeable. Thank you to everyone at Northland VW. I highly recommend this dealership to anyone looking to buy a car but especially to anyone looking for reliable service.
I highly recommend Northland VW! They are positive, kind and welcoming throughout the purchasing process. We arrived pretty disheartened after having an unfortunate experience with our Mercedes. Matt DaSilva walked right out and took care of us. We immediately knew he was the person we wanted to help us purchase our next vehicle. He is patient, knowledgeable and easy to work with. He even worked on his days off to get us into the vehicle we loved! A big shout out to Manou as well, who was so positive and knowledgeable when showing us warranty options and filling out the paperwork. Our walk through was done by Joe and he showed us everything we needed to know about our new vehicle. Great experience and we will most definitely keep working with this dealership.
Exceptional customer service. Highly recommend! Jason, Guy and Trevor were all great to work with. Made the car buying experience stress free and easy!
Matt DaSilva was our Sales Manager he will work hard to get you what you want and never once was there any sales pitch, pressure or games being played. He is honest, extremely hard working, and light hearted. We are not from Calgary and we did our homework by contacting multiple dealers. Northland exceeded all the other dealers. They were kind, no pressure, no games and best price. I highly recommend making the drive if you’re looking for a VW. We drove 3 hrs there and it was worth the distance. We would refer anyone to them interested in VW and would purchase again from them in a heartbeat. Honestly the difference between them and the other dealers we spoke to was huge.
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