I had to tow my Jetta to Northland VW late at night because it was making awful grinding noises. At 7:00AM the next morning, Lee from VW contacted me and they looked into it right away. The noise was caused by a rock lodged in the backer plate. VW fixed up my car, had it ready to go by lunch and didn’t charge me for any time or labour. Thank you for the great service!!!
May 2020 - I'm back at northland VW. The team is great and made the whole buying experience painless and easy. The finance department was great to work with and answered all my questions quickly! Just a great team...I will continue to send people there as their service is always spotless. 8 Months ago- Northland VW team consistently go above and beyond to make sure they’re leaders in the car buying experience. I’ve bought and sold a few cars from them and they have gone above and beyond every single time. The staff - the salesperson, manager, financial department ...
I had an Issue with service department. G. Manager, Mike was quick to resolve it. Nice to know there are business that care about clients. Thank you Mike!
Decent service. I'm not gonna rave about my experience, but I've also had way worse.
Brock is the LEAST sales-y car salesman ever and even comes in on his day off to ensure a sale goes smoothly for his clients. Madison and Monique were awesome too. Would recommend buying a car through this dealership to anyone! Thanks you guys!
Had my vehicle serviced at the dealership today, my service advisor, Lohit, was friendly and accommodating. Initially they had a really busy day and I was notified that the vehicle won't be available till the next day, however, by the end of the day they were able to get the service done on a rush and I got the vehicle back on the same day. Overall pleasant experience.
Just bought a used car here, 2015 Fiesta ST. Matt Delbeke was awesome to deal with, as was Candace Sullivan in finance. Neither pressured for anything, and were honest and upfront. Really quick and painless process, zero complaints.
I am buying my golf from Edmonton. Nikki has been very helpful. Definitely will recommend this dealership to my friends.
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