Customer Testimonials
My recent car service at Northland Volkswagen with Ivan's and Jane's help was great. I was very stressful with my study. With the car problem, it was even more stressful. First, Ivan helped me to plan the drop of time since it was in conflict with my classes schedules. With his suggestion, my conflict was resolve. Very professional! On the date that I dropped my car, Jane helped me out. She was very patient to understand the problem of my car when I tried to explain. She also helped me to solve my probelm when I needed a car for temporary. I believe she is also a very detail and organize person when I saw her notes of my car problem. There was another person helped me with the rental car. Unforunately, I forgot her name. I was supposed to wait for the person who handle the car rental but she was out for lunch. The person sat across her helped me. They all had nice smiles. In a stressful time, great customer service and those 'smiles' helped me to feel less stressful! Thank you for helping me!
Jason Hofer was really the highlight to our experience. From the moment of purchase to today, he has been consistent and a pleasure to deal with. He even follows up when my car has been in for service. I will have no hesitation to recommend Jason and Northland Volkswagen to friends and family for their future vehicle purchases.
This was the second time I have bought from this dealership and both experiences including servicing has been top notch. A big shout out to Oliver, Jason and Manou for their awesome service, for going the extra mile in helping me out! Very happy with my decision to deal with this dealership.
I Just purchased another VW Touareg TDI from Jamie. The process was super easy and quick. Jamie went to bat for me on price and conditions and it all turned out in my favour. Jamie will go to bat for his clients and Northland Volkswagen is extremely reasonable to deal with. Over all a great experience with NLVW and Jamie.
This is my second VW Toaureg TDI I've purchased from Jamie and the fine people at NLVW. Jamie went to bat for me over the price and conditions and fought hard for me to get what I wanted. Everyone at NLVW is extremely professional and friendly and willing to work with you to get what you want. I would highly recommend NLVW to anyone and for people to go see Jamie as he is one of the best over there. Jamie isn't pushy, but extremely knowledgable and friendly and will fight for his clients to get the best deals possible. I dealt with Guy in the finance department and he was a pleasure to work with and very efficient and not pushy about extra warranty or options which I appreciated. Thank you to everyone at NLVW for making another painless purchase happen.
Matt and the team at Northland VW really took care of me and treated me well. Any concerns, questions, and goals were promptly worked on and answered. Matt was able to get me the car I wanted, the trade in value needed, and the accessories required to satisfy my high standards. Thank you!
I just picked up my 2018 SportWagen from Matt Moro from Northland VW, and have nothing but great experience with everyone I worked with at this dealer. Matt is truly a car guy who understood my needs all the way through the sales process. We were able to find the car I wanted, for the price I wanted, and had all the accessories/options added or put on order within my first visit. Manou in finance was also excellent to work with and she was able to get everything buttoned down so there were no surprises. Thank you for a great purchasing experience!
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